FULFILLMENT
FULFILLMENT
This is often the biggest miss, PLEASE take note:
Once your event has ended, you need to fulfill FAST because you need to connect the reward with a behavior, and this only works IF the reward is immediately following the behavior. This becomes very difficult if you choose to customize each award for your reps.The way that you recognize and fulfill your incentives - that’s the single biggest driver or de-motivator for all your future incentives.
In addition to fast fulfillment, you need to simultaneously launch your next incentive with gusto. You must always be pushing and driving to the NEXT big thing. This is how you build and carry momentum.Winning prizes and being recognized for hard work needs to done ASAP and with as much fervor and gusto as possible.
Fulfillment relates to the steps involved in receiving, processing and delivering orders (prizes) to your winners (reps).
We live in an instant society. We are annoyed when technology takes longer than a nano-second to load. This trend isn’t going away. In order to compete in business today, you need a system that can execute with the same urgency that your team expects. Your POSER orders, packs, customizes, and ships all winnings directly to each rep in a matter of DAYS from the conclusion of each contest.
In addition to the speed with which you fulfill your contests, the presentation of this delivery relays an important message. A ‘high-touch’ delivery shows your team that excellence is expected in all things and helps you hold them accountable to high standards.
learn moreSTEP 1
Expectations – From the first announcement of each contest, your team is given the timetable and expectation for the entire incentive - process, start, qualifying requirements, winners announcement, and final delivery. Your POSER sets detailed expectations and then executes the plan accordingly.
STEP 2
We utilize push notifications through your customized app that allow us to send direct messages to each user. These notifications allow for read receipts and delivery confirmations ensuring each winner is communicated in the same way. Your POSER handles all notifications and correspondence with each winner.
STEP 3
Ship and Re-Sell – Each prize is shipped via FedEx 2-day and tracking numbers are sent to each winner. Each package has collateral materials that announce and detail each new competition. This is critical as most reps are serial winners and this info gives the the insight for continued victories.
